If you’re considering psychosexual or relationship therapy and want to understand a bit more about what to expect, this page covers the most common questions new clients ask. You’ll find practical information on fees, what happens after you book, and how therapy is structured - alongside details about my background and approach as a Clinical Sexologist.
What is a Clinical Sexologist?
A clinical sexologist is a professional who specialises in the exploration and treatment of sexual and relational concerns or dysfunctions. Often - like myself - they will be a trained sex and relationship therapist, and will sometimes have additional background in healthcare and/or psychology.
The role combines expertise in sexual health, relationships and psychological well-being to provide truly integrated, comprehensive evidence-based support for intimacy and sexual function.
What should I include in my enquiry or booking form?
Please include:
An overview of your concerns (give as much detail as you are comfortable with!)
Whether you’re seeking to come to therapy with your partner/s or individually
Your availability (days and times) for online sessions
If you’re seeking low-cost therapy, any relevant information regarding potential eligibility for this
Do you offer a free introductory call?
No. There is typically a great deal of complexity in psychosexual and relational work, and I have found that a quick 15-min call is not an adequate space in which to fully unpack this or to advise you appropriately on suggested next steps. Instead, our first session together is focused on understanding your concerns more fully, and determining how best to proceed.
I recommend booking a Clarity Analysis if you are uncertain what type of support you need or whether therapy is right for you.
Clarity is a structured Expert Relational Analysis (ERA) designed to help you understand the sexual, psychological, physical and relational factors influencing your concerns. You will be asked to complete a comprehensive, online assessment via a secure client app. and following analysis you will receive a personalised written report with recommendations and suggested next steps. Many clients find this a far more valuable starting point than a short introductory conversation because it provides meaningful insight and direction, even if they choose not to continue into ongoing therapy.
What are your fees? Do you offer low-cost therapy?
Clarity (Expert Relational Analysis): £100 introductory launch pricing
Ongoing therapy: £100 per 50-minute session for individuals, couples and partners.
I believe these fees are reflective of my experience, expertise and qualifications, and as such are reviewed on a regular basis. However I also reserve some therapy appointments for those who are experiencing financial hardship and would have genuine difficulty accessing high-quality therapy at the full session cost. These are typically daytime weekday appointments, but on occasion I can also accommodate late afternoon or evening slots.
Please provide details in your enquiry if you'd like to be considered for these.
How long are therapy sessions?
Initial and ongoing sessions typically last 50 minutes, though I can offer some flexibility if a longer or shorter session would better meet your needs. This would need to be discussed on an individual basis.
If you choose to include an optional video call as part of your Clarity Analysis, this is around 20mins.
What happens after I book?
Clarity: Once you’ve booked your Clarity Analysis and have chosen to include an optional video call, you’ll receive a Zoom link for our session, outlining the date, time and any further instructions. In the meantime I will construct your personalised assessment flow inside of the secure client app, and the login details will follow within 72hrs. You can find more details on the Clarity process here.
Therapy Sessions: Once you have booked your appointment, you will recieve an email confirmation, along with a link to my demographics form and a copy of my contract, both of which will need to be completed and returned no later than 72hrs prior to our appointment. If you have booked an online appointment, the email will also contain the Zoom link.
If there is an issue with your confirmation email, please contact me directly at Nia@NiaJane.com.
What is Quenza?
Quenza is a secure online platform which is used as a part of both the Clarity Analysis and any ongoing therapeutic work together.
For the Clarity process, Quenza is used to construct your tailored online assessment package. Based on the information that you provide during your booking, I select specific assessment modules for completion, which are placed together in a program called a Flow. Your Flow is then released for you to complete prior to any scheduled video call, and the information is synthesised and analysed to form part of your Clarity Report.
The platform is also used to provide you with access to structured exercises, tasks and educational resources, either as part of the recommendations within a Clarity Analysis, or as a part of an ongoing therapy package.
Any assessments, activities and resources you have completed on Quenza are yours to download and keep forever - even once our work together comes to an end.
How often will we meet if I choose ongoing therapy?
Most clients prefer weekly sessions, and I find that this is usually a good starting point to adjust from as we go. Others may opt for biweekly, monthly or ad hoc appointments from the outset. We’ll find a schedule that works best for you.
What is your cancellation policy?
Although cancellations within 48hrs of the session would typically incur the full session fee, I also understand that life happens, especially for clients with disabilities, caring responsibilities or other circumstances where a bit more flexibility is necessary. If this additional flexibility is something you anticipate would be helpful on an ongoing basis, we can discuss this in more detail during our first appointment.
Do you provide letters for benefits assessments?
Yes. As part of my commitment to disability advocacy, I can provide clients in ongoing therapy work, with supporting letters for the PIP or WCA assessment process - if and when appropriate. Please note that these letters will be a truthful and factual reflection of the concerns you have highlighted to me and the work that we are doing on these in therapy - and it therefore would not be appropriate to provide them for one-off clients. There is no additional administrative charge for supporting letters, outside of my usual hourly session fee which covers the time spent writing it up.
I can also help with completing your forms to help you to best highlight any difficulties that you have legitimately expressed to me. This service again is chargeable as one or more hourly session fees, depending on the depth required.
Depending on the timing, if we are engaged in longer term therapy it is sometimes possible for me to attend a telephone assessment alongside you as a supporter. As the DWP indicate they can take up to 90mins, the fees incurred for this are equal to that of a 2hr appointment.
Can I bring my partner(s) to therapy?
Yes - in fact although individual work is also an option in many circumstances, I strongly prefer to work with all intimate partners wherever possible, even if you believe the issue only affects one of you.
How confidential is therapy?
Confidentiality is a top priority. I adhere to the ethical guidelines of the NMC and COSRT, meaning what we discuss stays between us, unless there is a significant legal or safety concern. I will never send anything to your address or discuss anything with your GP or other healthcare professionals until agreed between us, and even then, only when it is clinically necessary or at your specific request.
What if I’m not sure therapy is right for me?
That’s completely okay - Clarity is designed for people who know something has changed but are unsure what may be contributing to the difficulty or what kind of support would be most helpful. You will leave with a clearer understanding of your situation and appropriate next-step recommendations.
If you have any other questions, feel free to get in touch!